Billing Terms and Conditions

Effective Date: October 17, 2026

These Billing Terms and Conditions govern purchases made through Rugged Trail Mobility, operated by FFMH Investments LLC, a Florida limited liability company.

1. General Billing Terms

Rugged Trail Mobility offers mobility equipment and related products through its online storefront.

Purchases are generally one-time transactions. We do not charge recurring subscription fees unless a particular product or service expressly identifies such charges before purchase.

2. Pricing and Currency

All prices are displayed in United States dollars unless otherwise indicated.

Prices, product availability, and promotional offers may change without prior notice. Changes do not retroactively alter accepted orders except as permitted by applicable law.

3. Payment Authorization

Customers authorize payment for the total amount presented during checkout when submitting an order.

We may conduct reasonable order verification before accepting or fulfilling a purchase.

4. Accepted Payment Methods

Accepted payment methods are those displayed during checkout.

If financing or installment payment options are offered, those arrangements are subject to the applicable third-party provider's terms, eligibility requirements, and disclosures.

5. Taxes, Shipping, and Additional Charges

Applicable sales taxes, delivery charges, freight costs, and other required charges will be disclosed as applicable during the purchasing process.

Any additional services or charges requiring customer approval will be communicated before they are incurred.

6. Billing Information and Order Records

Customers are responsible for providing accurate billing, shipping, and contact information.

Order confirmations, receipts, and billing communications may be delivered electronically to the email address provided during checkout.

7. Billing Errors and Disputes

Customers who identify a billing error should contact Rugged Trail Mobility promptly.

We will review reported discrepancies and provide appropriate corrections, refunds, or explanations consistent with our policies and applicable law.

8. Refunds

Approved refunds will generally be returned to the original payment method.

Processing and posting times vary depending on the payment provider and financial institution.

Please refer to our Return and Refund Policy for additional information.

9. Payment Security

Payment transactions are processed through the payment providers made available at checkout.

We do not request that customers submit complete payment card information by email.

10. Governing Law

These terms are governed by the laws of the State of Florida, United States, except where applicable consumer protection laws or other mandatory legal requirements provide otherwise.

11. Changes to These Terms

We may revise these Billing Terms and Conditions as our business operations, payment arrangements, or legal requirements change.

Updated terms will be posted on our website with a revised effective date.

12. Contact Information

Rugged Trail Mobility
Operated by FFMH Investments LLC
1809 East Broadway Street, #340
Oviedo, FL 32765

Phone: (407) 476-8919
Email: support@ruggedtrailmobility.com
Website: https://ruggedtrailmobility.com