Payment Policy
Payment Policy
Effective Date: October 17, 2026
This Payment Policy explains how payments are handled for purchases made through Rugged Trail Mobility, operated by FFMH Investments LLC.
1. Accepted Payment Methods
Rugged Trail Mobility accepts payment methods made available through our website's checkout system.
Available payment options may include major credit or debit cards and supported digital payment services, depending on the payment providers enabled at checkout.
Only payment methods displayed during checkout are available for use.
2. Currency
Unless otherwise indicated, product prices and checkout transactions are displayed in United States dollars (USD).
3. Payment Authorization and Processing
Payments are processed through the secure payment services available on our Shopify-powered website.
Payment may be authorized when an order is submitted and captured according to the applicable payment-processing and order-review procedures.
We reserve the right to review, verify, decline, or cancel an order when necessary, subject to applicable law.
4. Financing and Installment Payments
Financing or installment payment options are available only when expressly offered during checkout.
Any financing arrangement is subject to the participating provider's eligibility requirements, disclosures, terms, and approval.
5. Taxes and Additional Charges
Applicable sales taxes, shipping charges, freight fees, or other disclosed charges will be calculated or presented during the purchasing process as applicable.
Customers should review the total order amount before completing payment.
6. Payment Security
Payments are handled through the payment providers presented at checkout.
Customers should never send complete payment card information through email, text messages, or unsecured communication channels.
7. Order Confirmation
When an order is successfully submitted, an order confirmation will ordinarily be sent to the email address provided during checkout.
An order confirmation does not guarantee product availability or final order acceptance.
8. Refunds and Payment Disputes
Approved refunds are generally returned to the original payment method, subject to applicable payment-provider procedures and legal requirements.
Refund eligibility is governed by our Return and Refund Policy and applicable law.
For billing questions or payment concerns, contact our customer support team with your order number and relevant transaction details.
9. Contact Information
Rugged Trail Mobility
Operated by FFMH Investments LLC
1809 East Broadway Street, #340
Oviedo, FL 32765
Phone: (407) 476-8919
Email: support@ruggedtrailmobility.com
Website: https://ruggedtrailmobility.com